Privacy Policy.
Your data security and privacy are engineered into our core operations. Read how we protect your asset infrastructure data.
1. Information We Collect
When you interact with Dev Sky Solar, request a consultation, or purchase our Annual Maintenance Contracts (AMC), we collect precise data necessary to engineer your solar liberty. This includes:
- Personal Details: Your full name, mobile number, and email address.
- Site Architecture: Your complete installation address and system capacity (kW required) to generate accurate quotations and maintenance plans.
- Financial Data: Transaction details when you book a plan. (Note: We do not store your credit/debit card details. All payments are securely processed via Razorpay).
2. How We Utilize Your Data
We do not collect data for vague marketing purposes. Your information is strictly utilized to optimize our service delivery:
- To calculate accurate solar AMC pricing based on your specific system capacity.
- To dispatch our engineering team to your exact site coordinates for cleaning and maintenance visits.
- To notify you regarding subscription renewals, scheduled visits, and emergency breakdowns.
- To process transactions securely and generate official invoices.
3. Data Security & Architecture
At Dev Sky Solar, we apply the same absolute precision to your data as we do to our structural engineering. Your personal information is stored securely on encrypted databases. We implement Tier-1 security measures, including SSL encryption, to prevent unauthorized access, alteration, or disclosure of your data.
4. Third-Party Integration
We do not sell, trade, or rent your personal data to external brokers. We only share necessary parameters with trusted third-party architectures required to complete your service loop:
- Razorpay: For secure, encrypted payment processing.
- Logistics Partners: Only your name, contact, and address are shared with our on-ground engineers to fulfill scheduled maintenance visits.
5. Cookies & Tracking
Our digital platform uses standard cookies to ensure smooth UI/UX navigation, maintain user sessions during checkout, and analyze overall website traffic loops to improve our interface. You can disable cookies through your browser settings at any time without losing core site functionality.
6. Your Asset Rights
You retain full control over your data. You have the right to request access to the personal information we hold, update incorrect parameters (such as a change in address or system kW), or request the deletion of your data from our active CRM, provided there are no ongoing active AMC subscriptions.
7. Contact the Command Center
If you have any questions regarding this Privacy Policy, our data handling procedures, or wish to invoke your data rights, please contact our support team:
Email: devskysolar@gmail.com
Phone: +91 94038 91308
HQ Address: Dev Sky Solar, Kurud Road Ganesh Chowk Charra, Dhamtari CG